As Virtual CEOs, entrepreneurs of the world and high performers we often tend to hire other people such as Virtual Agents and Virtual Assistants to help us organize our work. It is essential for us to do so in order to become as productive as possible. Most times these Virtual Agents are in a different country and a different time zone, but they are such an important part of our team that it is almost as if they were ubiquitous. They seem to anticipate our every need, they understand what we do and why it matters to us, and they connect with our company emotionally. Have you ever wondered… how do they actually do their work? How do they care and perform so well for a company without actually being there?